Emergency Numbers & Contacts

Essential emergency contacts, consular services, and support numbers for travelers in Namibia. Save these numbers before you travel.

Universal Emergency: 10111

Police emergency response nationwide

Emergency Services

Critical emergency numbers for immediate assistance in Namibia

Police Emergency

Police Emergency (National)

10111

Emergency police response nationwide

Windhoek Police

+264 61 209 9111

Windhoek Central Police Station

Walvis Bay Police

+264 64 208 2000

Walvis Bay Police Station

Swakopmund Police

+264 64 410 4200

Swakopmund Police Station

Oshakati Police

+264 65 221 022

Oshakati Police Station

Katima Mulilo Police

+264 66 253 009

Katima Mulilo Police Station

Medical Emergency

Ambulance Emergency

2032276

Emergency medical services

ER24 Emergency

+264 61 411 911

Private emergency medical services

Windhoek Central Hospital

+264 61 203 9111

Main public hospital in Windhoek

Roman Catholic Hospital

+264 61 237 0000

Private hospital in Windhoek

Welwitschia Hospital

+264 64 405 4200

Private hospital in Walvis Bay

Oshakati State Hospital

+264 65 230 6000

Regional hospital in Oshakati

Fire Emergency

Fire Emergency (National)

2032270

Fire and rescue services

Windhoek Fire Department

+264 61 290 2956

Windhoek fire and rescue

Walvis Bay Fire Department

+264 64 208 2000

Walvis Bay fire services

Swakopmund Fire Department

+264 64 410 4200

Swakopmund fire services

Travel Emergency Services

Specialized emergency services for travelers and transportation

Airport Emergency

Hosea Kutako Airport Emergency

+264 62 540 199

Main international airport emergency

Hosea Kutako Airport Information

+264 62 540 300

Flight information and general inquiries

Eros Airport

+264 61 295 5600

Windhoek domestic airport

Walvis Bay Airport

+264 64 208 2000

Walvis Bay airport services

Road Emergency

AA Namibia Roadside Assistance

+264 61 224 201

24/7 roadside assistance

Traffic Police

+264 61 209 9111

Traffic accidents and violations

Motor Vehicle Accident Fund

+264 61 299 1111

Accident claims and assistance

Consular Services

Embassy and consular contacts for international travelers

United States

Embassy::U.S. Embassy Windhoek

14 Lossen Street, Windhoek

+264 61 295 8500

ConsularWindhoek@state.gov

Visit Website

United Kingdom

Embassy::British High Commission

116 Robert Mugabe Avenue, Windhoek

+264 61 274 800

bhc.windhoek@fcdo.gov.uk

Visit Website

Germany

Embassy::German Embassy Windhoek

6th Floor, Sanlam Centre, 154 Independence Avenue

+264 61 273 100

info@windhuk.diplo.de

Visit Website

South Africa

Embassy::South African High Commission

RSA House, Jan Jonker Road, Windhoek

+264 61 205 7111

windhoek.consular@dirco.gov.za

Visit Website

France

Embassy::French Embassy Windhoek

1 Goethe Street, Windhoek

+264 61 276 700

consulat.windhoek-amba@diplomatie.gouv.fr

Visit Website

Canada

Embassy::Canadian Honorary Consul

4 Bismarck Street, Windhoek

+264 61 254 296

windhoek@international.gc.ca

Visit Website

Immigration Offices

Official immigration offices for visa services and extensions

Ministry of Home Affairs - Head Office

Cohen Building, Kasino Street, Windhoek

+264 61 292 2111

info@mha.gov.na

Monday-Friday: 08:00-17:00

Services::

• Visa extensions
• Permit applications
• Immigration inquiries

Immigration Office - Hosea Kutako Airport

Hosea Kutako International Airport

+264 62 540 300

airport.immigration@mha.gov.na

24/7 (flight arrivals)

Services::

• Visa on arrival
• Entry/exit processing
• Emergency travel documents

Immigration Office - Windhoek

Brendan Simbwaye Square, Windhoek

+264 61 292 2111

windhoek.immigration@mha.gov.na

Monday-Friday: 08:00-17:00

Services::

• Visa extensions
• Status changes
• Document verification

Immigration Office - Walvis Bay

Municipal Building, Walvis Bay

+264 64 208 2000

walvisbay.immigration@mha.gov.na

Monday-Friday: 08:00-17:00

Services::

• Visa services
• Port entry processing
• Extensions

Tourist Helplines

Specialized support services for tourists and travelers

Namibia Tourism Board

Monday-Friday: 08:00-17:00

+264 61 290 6000

info@namibiatourism.com.na

Tourist information and assistance

Tourist Emergency Hotline

24/7

+264 81 124 6000

emergency@namibiatourism.com.na

24/7 tourist emergency assistance

Windhoek Information Centre

Monday-Friday: 08:00-17:00, Saturday: 08:00-13:00

+264 61 290 2092

info@windhoektourism.com.na

Local tourist information and guidance

Emergency Preparedness Tips

Essential information for emergency situations in Namibia

Before You Travel

• Save emergency numbers in your phone
• Register with your embassy/consulate
• Share travel plans with family/friends
• Purchase comprehensive travel insurance
• Keep copies of important documents
• Learn basic emergency phrases

During Emergencies

• Stay calm and assess the situation
• Call appropriate emergency services
• Contact your embassy if needed
• Keep important documents accessible
• Follow local authority instructions
• Inform family/friends of your status

Important Reminders

• Emergency numbers may vary by region - verify local numbers
• Mobile coverage can be limited in remote areas
• Keep emergency cash in local currency (NAD)
• Some services may require payment upfront
• Language barriers may exist - consider translation apps
• Medical evacuation insurance is highly recommended